“I’m pretty sure I was a dog in my past life!”, laughs Charlotte Fallon Smith, Owner and Founder of Fallon Holdings, Ltd and the brand ePaw.
As an avid environmentalist and longtime pet owner, it was only natural that Charlotte Fallon Smith found herself down the path of developing an eco-friendly, sustainable pet product company.
“I love pets and I love finding innovative, eco-conscious strategies to solve problems. What better way to do that, than to combine these two passions!--- hence, ePaw was created.
Blue, my German Shorthaired Pointer, is not only a part of my family, but she's a big part of ePaw. Blue represents ePaw's true spirit of companionship and unconditional love. We couldn't have asked for a more lovable company mascot!"
FAMILY-OWNED AND FRIENDLY SERVICE
As a family-owned business, supporting our customers in every possible way is very important to us--- you and your pet are our TOP PAW PRIORITY. No request is too small and no task is too big for us. Our resources are vast and our customer service is bar none. Individualized, undivided attention is the service you can expect. Shopping ePaw means that you’re getting quality, sustainable merchandise. With every dollar you spend, you’re supporting families, pet rescues, local communities, boosting the human spirit, preserving the Earth’s environment and the eco-conscious effort.
WE KNOW PETS
Here at ePaw we know pets. And to know pets, you have to care about them--- and we definitely care about pets. All of us here at ePaw are pet owners and we understand the connection and love you have with your pet. All of our ePaw products are certifiably stamped (pawed) with approval from our personal furry friends.
Innovative thinking breeds superb quality. Our team is full of creative pet experts with big hearts. We believe anything is possible— that’s how we approach every opportunity. You, our customers, are the reason we are here!
100% SATISFACTION GUARANTEED
We want you to be completely satisfied with your ePaw purchase and that's why we offer a 100% customer satisfaction guarantee on all of our products. If for any reason you are not 100% satisfied with your ePaw purchase, you may return unopened packages for a full, no-questions-asked refund to your original form of payment. We work around the clock to ensure you and your pets are HAPPY ONES! Learn more about our REFUND POLICY.
WE GIVE BACK TO OUR COMMUNITY
ePaw is all about giving back to our community and what better way to give back than to join forces with local Pet Rescues. We’re a big believer that every little bit counts. One by one, little by little, it all adds up— together as a collective community, we will make vast waves of positivity for our Earth’s environment. A percentage of all of ePaw’s profits will go to local Pet Rescues in Leeds, England, United Kingdom. Your ePaw purchase will help feed a hungry dog or cat and provide a soft bed for them to sleep on.
Feel good about your ePaw purchase--- you’re supporting animals in need whilst protecting the Earth’s environment. In the near future, ePaw plans to go from local to international and partner with animal shelters and rescues around the world. We make it our mission to help a furry friend in need.
OUR PHILOSOPHY
At ePaw, we have a “Green Mindset”. We think, eat and act in green. A “Green Mindset” means that your pet will be happy and smiling because not only do we create our products with the environment in mind, but we create our products with love, care and consideration--- we create our products with YOU in mind!
As an eco-conscious and renewable company, ePaw’s core values focus on sustainability, kindness, compassion, generosity, adaptability and innovative opportunities. It’s about recycling, reducing waste, protecting our ecosystem and using sustainable resources to create a unique, purposeful and eco-conscious product.
From start to finish, the entire process of making our products is 100% environmentally conscious. We use sustainable resources such as bamboo to create our products. We reduce waste during the manufacturing process by utilizing renewable energy companies. For every ePaw product that you buy, we will plant a tree to help preserve our beautiful Earth.
Sustainability is more than just using recycled materials, it’s about efficiency. All of our products are transported with the environment and climate in mind. And that’s why ePaw utilizes 100% carbon neutral shipping for all ePaw products; thus, reducing environmental impact. Learn more about CARBON NEUTRAL SHIPPING.
